Are you an experienced Administrator looking for a new opportunity? At Cater Care Australia, we are seeking a dynamic and experienced Administrator / Duty Manager to join our team in Mackay/Emerald/Rockhampton, QLD. If you have a passion for providing exceptional administrative support and thrive in a fast-paced environment that offers both challenge and reward in a remote setting, then this role is ideal for you. This is a Permanent - Full Time position within the CCS Operations department, offering an exciting opportunity encompassing site management responsibilities. Join us in delivering excellence and making a difference in the catering and facilities management industry.
Job Description
As a Administrator / Duty Manager at Cater Care Australia, you will be based in Mackay/Emerald/Rockhampton, QLD and play a crucial role within the CCS Operations department. This permanent, full-time position falls under the category of Site Management. Responsibilities:
Site related administration paperwork, data entry and reporting as per Cater Care and client procedures within stipulated time frames
Overseeing day-to-day operations at remote site locations.
Managing and leading a team to ensure efficient and effective service delivery.
Implementing and maintaining operational procedures to uphold high standards of quality and safety.
Providing exceptional customer service and fostering positive client relationships.
Conducting regular inspections to ensure compliance with regulatory requirements.
Coordinating staff rostering, training, and development initiatives.
Main Tasks:
Visitor Check In & Out as per Client and Cater Care procedures
Supervising all aspects of site operations, including catering services, accommodation facilities, and associated amenities.
Prioritising the health, safety, and wellbeing of staff and clients through strict adherence to health and safety protocols.
Maintaining accurate records of inventory, financial transactions, and operational reports.
Responding promptly to any issues or emergencies that may arise on-site.
Assist the broader team as required
If you are a dynamic leader with a passion for delivering outstanding service in remote environments, we encourage you to apply for this exciting opportunity. Join our team at Cater Care Services and contribute to our commitment to excellence in site management.
Roster: Working 14 days ON 7 days OFF
Desired Skills and Experience
1 - 2 yrs exp Guest Reservations Administrator, Guest Services Administration, Duty Manager or Accommodation Management (Reservations and Administration)
Demonstrated ability to lead and manage a remote team effectively
Strong understanding of health and safety regulations in a remote work environment
Excellent communication and interpersonal skills, with the ability to liaise with stakeholders at all levels
Sound knowledge of catering and hospitality operations
Ability to problem-solve and make decisions under pressure
Experience in rostering, staff management, and training
Adaptable and flexible approach to work, with the ability to thrive in a remote location
A commitment to genuine, friendly customer service
A motivated, enthusiastic and positive ‘can-do’ attitude
Ability to work in a fast-paced time-sensitive environment
High attention to detail
Strong and clear communication abilities (verbal and written)
Drivers License (Auto or Man)
Australian Citizen or Australian Permanent Resident
Please Note: All successful candidates will be required to satisfy one or more of the following; a national criminal history check, a thorough pre-employment medical.
