Reporting to the National Care Services Manager your primary responsibility will be to assist injured workers through the return to work and compensation process. You will be one of the primary contacts for our injured workers and liaison between Cater Care and external parties and our employees, therefore, a caring, professional and empathetic communication style/manner is essential for this role.
Your key duties will include:
- Understanding expectations from an injury (e.g. prognosis for full capacity, what treatment is appropriate, how much treatment is appropriate)
- Communicating at a technical level with medical practitioners and comprehending medical documents such as independent medical reports, scans
- Conducting assessments of workers injury via phone and provide immediate advice to onsite personnel of how to initially manage an injury
- occasional regional and/or interstate travel & also maybe something about project work?
- Organising appointments for employees with required medical practitioners
- Identifying suitable tasks that provide capacity for a worker in accordance with the nature of their injury (i.e. lower limb vs spine versus upper limb)
- Developing and communicating work capacity plans
- Liaising with the relevant workers' compensation regulatory bodies and insurer on workers compensation claims (incl. lodgement & ongoing management)
- Liaising with the Safety Team Administrator on the management of claims data/information
- Manage Workers Compensation Payroll requirements & Insurance Reconciliation process.
Qualifications, Skills and Experience
- 1-2 years workers compensation claim management experience (or exposure to a similar industry), as well as a good working knowledge of allied health industry, would be highly regarded.
- However, candidates who have recently graduated with commensurate Tertiary studies (e.g. Exercise & Health Science, Occupational Therapy etc) will be considered for the role.
- Excellent communication skills both written and verbal.
- Strong computer literacy.
- Flexible approach to work with the ability to handle a busy and varied work day
- Motivated and passionate about the support you provide to individuals and the business as a whole
About Cater Care:
Cater Care is one of Australia’s leading providers of contract catering, accommodation and facility management services. 100% Australian owned, we operate in a wide range of industries, providing support services to a varied client base throughout Australia. Employing over 2,500 people, we’re proud to acknowledge that our continuing success is built on the efforts of our reliable and dedicated employees who demonstrate our values of Care, Pride and Community in all that they do.
This is an exciting time to join Cater Care - if you are confident that your skills and experience satisfy the above criteria and you are interested in further developing your career, we look forward to receiving your application. Applications should include a cover letter as well as an up-to-date resume.
Cater Care values workplace diversity and encourages Indigenous people to apply for our positions
To Apply:
If you are seeking your next challenge and this role sounds like you, please click “Apply for this job.” If you have any questions regarding the role, please contact our recruitment team
Finn Bradnam 08 9241 2807 Email: finn.bradnam@catercare.com.au
If your work history aligns with the key selection criteria for the role, our recruitment team will be in contact. Due to a high volume amount of applications, only successful candidates will be contacted. We thank you in advance for your interest in Cater Care.
Why work for us:
We have a unique culture that can only be attributed to the people that work for us. To assist you in deciding whether you would like to work for us, please head over to our website to view our EVP, Values, The Cater Care Way and Employee Benefits.
Cater Care values Workplace Diversity, and we recognise that we are strengthened by it. We invite all to apply to our roles, and we encourage Aboriginal and Torres Strait Islands people to consider a career with us.
