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Operations Manager

24/06/2026
23/07/2026
Permanent - Full Time
NSW: Northern NSW (Byron Bay,Tweed Heads)
Administration,Aged Care/Retirement,Bar & Beverage,Care Services,Cook,Corporate,Executive,Food & Beverage,Food Safety,Indigenous Participation,Kitchen,Operations Management,Site Management,Supervisor

From Chef to Operations Leader Build Your Next Career Chapter Here

Position: Operations Manager – Aged Care
Job Type: Permanent – Full Time
Location: Hunter & Mid North Coast Region, NSW

You've built a successful career leading food service, hospitality or catering teams. You understand the importance of delivering exceptional service, maintaining compliance standards and creating positive experiences for residents, clients and customers.

Now it's time to take your leadership beyond a single site.

As Operations Manager, you'll oversee catering operations across multiple aged care facilities throughout the Hunter and Mid North Coast region, supporting site leaders, building strong client relationships and driving operational excellence. This is an opportunity to influence outcomes across an entire region while developing your career with one of Australia's leading contract catering providers.

Whether your background is in aged care, healthcare, hospitality, contract catering or food services, we are looking for a leader who is passionate about people, service and operational performance.

Job Description

What's In It For You

  • Earn a competitive salary package of $100,000 plus super and a generous car allowance
  • Travel with confidence knowing work-related tolls are fully covered
  • Access discounts across more than 450 retailers, entertainment providers, and lifestyle brands
  • Receive ongoing leadership development and career progression opportunities
  • Join a growing Australian-owned organisation where your impact is recognised and valued
  • Take the next step from site leadership into a broader operational management role 

What You'll Do

  • Lead catering and hospitality operations across six aged care facilities throughout the Hunter and Mid North Coast region
  • Build strong relationships with clients and operational stakeholders to deliver outstanding service outcomes 
  • Drive operational performance, service excellence, and client satisfaction across all sites
  • Drive financial performance through effective labour management, cost control and resource planning 
  • Coach, mentor, and develop site leaders and frontline teams to achieve operational success
  • Ensure compliance with food safety, accreditation, quality and aged care standards 
  • Identify opportunities for continuous improvement across service delivery, resident experience and operational performance 

Desired Skills and Experience

About You

  • Experience leading food service, hospitality, catering or operational teams within aged care, healthcare, hospitality or contract catering environments 
  • Strong leadership skills with a demonstrated ability to develop and support high-performing teams 
  • Commercial acumen including budgeting, labour management and cost control 
  • Sound knowledge of Aged Care Quality Standards, accreditation, and compliance requirements
  • Excellent stakeholder management and relationship-building skills 
  • Qualifications in Commercial Cookery, Hospitality, Business or a related discipline will be highly regarded 

Why Cater Care

Cater Care is a leading, Australian-owned contract catering provider with 25 years of experience delivering exceptional food and support services across across Aged Care, Education, Retail, and Remote Services. Our success is built on our values of Care, Pride, and Community. We are committed to developing our people, creating meaningful career opportunities and fostering an inclusive workplace where everyone can thrive. We strongly encourage applications from First Nations peoples and people from diverse backgrounds.

How To Apply

Ready to take the next step in your leadership career and make a meaningful impact across aged care communities?

Apply today and discover how far your experience can take you with Cater Care.

Job Ref# - 5271

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